Dallas County, Texas — Verified Community Resources
Free, individually verified resources for Dallas County: the official crisis line, food bank, area agency on aging, and legal aid it routes to, plus any locally verified providers. Each record shows the date it was last checked against an official source. Most recent verification in this county: 2026-06-20.
If this is an emergency
Call 911 if someone is in immediate danger. For a mental-health crisis, call or text 988 (Suicide & Crisis Lifeline). For any resource or referral, dial 211. This page is an information directory, not an emergency service.
Key contacts for Dallas County
NTBHA 24/7 Crisis Line (Dallas area)
Crisis / Emergency
Official public mental-health authority (LMHA) for Dallas County; 24/7 crisis line and sliding-scale care.
- Phone
- 866-260-8000 (24/7 crisis); main 214-366-9407
- Hours
- 24/7
- Who it serves / how to start
- Dallas + surrounding NTBHA counties; mental health and substance use crisis
- Cost
- Free crisis response
- Verified source
- https://ntbha.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Dallas County AAA — Regional AAA for 60+ adults, caregivers, benefits counseling, nutrition, in-home support, care coordination and referrals
Senior Services · Area Agency on Aging
Area Agency on Aging serving Dallas County; senior services routing.
- Phone
- 214-871-5065 / 800-252-9240
- Verified source
- https://resources.hhs.texas.gov/directories/aaa
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Legal Aid of NorthWest Texas (DFW/Northwest)
Legal / Immigration
LSC-designated free civil legal aid provider for Dallas County (eligibility and intake required).
- Phone
- 888-529-5277 (Legal Aid Line)
- Hours
- Varies
- Who it serves / how to start
- Free civil legal aid for low-income residents of the Dallas-Fort Worth area and northwest Texas
- Cost
- Free
- Verified source
- https://www.lanwt.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Find My Food Bank (Feeding Texas)
Food Assistance
Official Feeding Texas locator for the food bank and nearest pantry serving Dallas County.
- Phone
- See locator — each food bank lists its helpline
- Hours
- Varies by food bank/pantry
- Who it serves / how to start
- Anyone needing food anywhere in Texas — 20 regional food banks + 4,000 partners covering all 254 counties; many also help with SNAP applications
- Cost
- Free
- Verified source
- https://www.feedingtexas.org/food-banks/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Verified local providers in Dallas County (9)
Domestic Violence / Safety
Genesis Women's Shelter & Support
Domestic Violence / Safety
Serves: Dallas area
- Phone
- 214-946-4357 (call/text 24/7)
- Address
- Dallas (confidential shelter)
- Hours
- 24/7
- Who it serves / how to start
- Women and children impacted by domestic violence; free counseling, shelter, legal support; English/Spanish
- Cost
- Free
- Languages
- Yes — Spanish available
- Verified source
- https://www.genesisshelter.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Food Assistance
North Texas Food Bank
Food Assistance
Serves: Dallas area
- Phone
- 214-330-1396
- Address
- 3677 Mapleshade Ln, Plano, TX 75075
- Hours
- M-F 8:30-4:30, Sat 8:30-3:30
- Who it serves / how to start
- Anyone needing food across 12 North Texas counties; partner-agency locator online
- Cost
- Free
- Verified source
- https://ntfb.org/food-assistance/find-a-food-pantry/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Housing / Rent / Utilities
OurCalling — Zero-Barrier Outreach Center
Housing / Rent / Utilities
Serves: Dallas area
- Phone
- 214-444-8796
- Address
- 1702 S Cesar Chavez Blvd, Dallas, TX 75215
- Hours
- Mon–Fri 7 AM–3 PM, Sat 8 AM–1:30 PM (call to confirm Sat), Sun closed
- Who it serves / how to start
- Anyone unsheltered — showers, laundry, food, plus onsite partners for medical, MH, VA, SNAP, ID, housing intake
- Cost
- Free
- Verified source
- https://www.ourcalling.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Mental Health
Metrocare Services
Mental Health
Serves: Dallas area
- Phone
- 214-743-1200; toll-free 877-283-2121
- Hours
- Business hours; crisis via NTBHA line
- Who it serves / how to start
- Public mental health, IDD, and child/family services for Dallas County
- Cost
- Sliding scale / safety-net
- Verified source
- https://www.metrocareservices.org/contact-us/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Resource Center — LGBTQ+ Health & Community Services
Mental Health · LGBTQ+ community services
- Phone
- 214-521-5124
- Address
- Dallas, TX 75235
- Who it serves / how to start
- LGBTQIA+ North Texans — affirming primary care, HIV/AIDS services & dental clinic, behavioral-health counseling, case management, insurance help
- Verified source
- https://myresourcecenter.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Physical & Sensory Disability
REACH Center for Independent Living — Plano
Physical & Sensory Disability · Independent living
- Phone
- 972-398-1111
- Address
- 720 E Park Blvd, Suite 104, Plano, TX 75074
- Who it serves / how to start
- People with disabilities in the service area — independent-living skills training, advocacy, peer support, information & referral (cross-disability, all ages)
- Verified source
- https://www.reachcils.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Reentry / Justice-Involved
Bridges to Life
Reentry / Justice-Involved · Offender rehabilitation / reentry support
Serves: Greater Houston; Dallas area; Statewide — all Texas
- Phone
- 713-463-7200
- Who it serves / how to start
- Incarcerated and recently released individuals — victim-impact/rehabilitation program supporting successful reentry; multiple Texas regions
- Verified source
- https://www.bridgestolife.org/
Confirm by phone: Confirm regional program contact at bridgestolife.org before referral
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Goodwill North Central Texas — Relaunch (formerly incarcerated)
Reentry / Justice-Involved · Reentry employment / workforce
Serves: Dallas area; Fort Worth area
- Phone
- 817-332-7866
- Who it serves / how to start
- People with criminal records in North Central Texas — workforce development, job placement, training, supportive services
- Verified source
- https://goodwillnorthcentraltexas.org/formerly-incarcerated-individuals/
Confirm by phone: Confirm program phone/intake at goodwillnorthcentraltexas.org before referral
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Unlocking DOORS — Texas Reentry Network
Reentry / Justice-Involved · Reentry navigation / employment
Serves: Dallas area
- Phone
- 214-296-9258
- Who it serves / how to start
- People reentering in the Dallas area — coordinated reentry navigation, second-chance employment, housing, counseling, transportation
- Verified source
- https://www.unlockingdoors.org/
Confirm by phone: Confirm direct phone/intake at unlockingdoors.org before referral
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Statewide crisis & safety lines
These serve every Texas county, including Dallas.
988 Suicide & Crisis Lifeline
Crisis / Emergency
- Phone
- Call or text 988
- Hours
- 24/7
- Who it serves / how to start
- Anyone in suicidal, mental health, or substance use crisis; chat at 988lifeline.org. Press 1 = Veterans, press 2 = Spanish.
- Cost
- Free
- Languages
- Yes — Spanish available
- Website
- https://988lifeline.org/get-help/what-to-expect/
- Verified source
- https://988lifeline.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Crisis Text Line
Crisis / Emergency
- Phone
- Text HOME to 741741
- Hours
- 24/7
- Who it serves / how to start
- Anyone in crisis; text-based support with trained counselors
- Cost
- Free
- Languages
- Yes — Spanish available
- Verified source
- https://www.crisistextline.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
National Human Trafficking Hotline
Crisis / Emergency
- Phone
- 888-373-7888; text BEFREE (233733)
- Hours
- 24/7
- Who it serves / how to start
- Victims/survivors of trafficking and those reporting tips; 200+ languages
- Cost
- Free
- Verified source
- https://humantraffickinghotline.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Texas Abuse Hotline (DFPS)
Crisis / Emergency
- Phone
- 800-252-5400
- Hours
- 24/7
- Who it serves / how to start
- Report abuse, neglect, or exploitation of children, adults 65+, or adults with disabilities
- Cost
- Free
- Website
- https://www.dfps.texas.gov/Contact_Us/report_abuse.asp
- Verified source
- https://www.dfps.texas.gov/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
The Trevor Project (LGBTQ+ youth)
Crisis / Emergency
- Phone
- 866-488-7386; text START to 678-678
- Hours
- 24/7
- Who it serves / how to start
- LGBTQ+ young people in crisis; chat at thetrevorproject.org
- Cost
- Free
- Verified source
- https://www.thetrevorproject.org/
Verified 2026-06-20 against an official source. Re-checked every 90 days.
Veterans Crisis Line
Crisis / Emergency
- Phone
- Dial 988 then press 1
- Hours
- 24/7
- Who it serves / how to start
- Veterans, service members, and their families — no VA enrollment required; chat via veteranscrisisline.net
- Cost
- Free
- Verified source
- https://www.veteranscrisisline.net/
Verified 2026-06-20 against an official source. Re-checked every 90 days.